Privacy Policy

Privacy Statement
Watts Energy is committed to protecting the privacy of your personal information. As part of this commitment, Watts Energy adheres to the requirements established under the National Privacy Principles contained in the Privacy Act 1988.
Collection, Use and Disclosure
Watts Energy collects personal infomation such as your name, address, date of birth, address, phone number, occupation information and personal identification in order to manage your account, provide services that you have requested and anything associcated with providing this service. Your personal information is collected by telephone, in writing, from publicly available sources such as telephone listings or via our website. If you choose not to provide personal information, we may not be able to provide you with our services.

In certain circumstances, it may be necessary to collect health related information from customers in relation to the provision of electricity for life support systems (for example, dependence on a dialysis machine) and rebates. This information will be treated with the strictest confidence.

When your personal information is no longer required for any purpose by Watts Energy, records of personal information will be destroyed or de-identified in a secure manner.

Watts Energy will not disclose personal information about you except in accordance with the law, as authorised by you in our contract with you or with your consent. We may need to disclose your personal information to organisations outside Watts Energy in order to provide our services. These organisations may include your authorised representatives or legal advisors, credit reporting agencies or government and other regulatory authorities as authorised by law.
Access to Personal Information
You are entitled to access your personal information on request unless exceptional circumstances specified in the Privacy Act apply. If you feel that your information is not accurate, incomplete or out of date, please Contact Us and we will amend our records.

Further Information If you have any queries or would like further information on how Watts Energy handles your personal information, please contact us.