Ensuring they receive friendly, efficient and cost effective service together with up-to-date information.
Watts Energy is a Queensland based company that covers a broad range of electricity, water and gas services for shopping centres, commercial buildings, industrial sites and residential properties with over 30 years experience within the industry. We are totally independent of any retailer, network provider, property management or Body Corporate management company. Our aim is to provide high quality customer service through the experience and dedication of our staff.

In September 2021, Watts Energy were acquired by Active Utilities. Active were established in 2006 and is one of the largest and most trusted embedded network and private utility providers in Australia with Macquarie Bank a major shareholder. With a national presence, Active has offices in Melbourne (Head Office), Sydney and Brisbane and provides a range of services that will now expand on Watts Energy’s current resources for our clients. For more information on Active Utilities and their services, please visit their website www.activeutilities.com.au
We are committed to providing excellent service to our clients by ensuring they receive friendly, efficient and cost effective service together with up-to-date information including but not limited to the electricity regulations.
Trinity Funds Management have used the services of Watts Energy since 2007 and I have personally been involved with this service provider since its conception. At all times I have found Donna and her team to be exceptionally knowledgeable and helpful, consistently going beyond the call of duty to ensure we were happy. Nothing is ever any trouble and they consistently meet any deadline given. More importantly, Watts Energy have been involved with the transition of our latest asset from construction to operational building. In involving Watts Energy in the end phase of the project we have avoided many of the critical issues many other new buildings appear to have experienced in the past 2 years. Donna has an incredible knack of picking the right time to go to market, saving us tens of thousands of dollars over a financial year. I cannot speak more highly of this efficient, money-saving service provider. I personally would not use any other company.
Hillier Carter Properties specialises in the management of commercial buildings. We require our contractors to be specialists and experts in their field. Donna Edwards and her team at Watts Energy have a depth of knowledge, professionalism and expertise which is unrivalled. Furthermore, they are user-friendly and understand commercial priorities. I have no hesitation in commending their services.
There have been several times when we have found ourselves in difficult situations and due to their expertise they have worked through problems with us to find a positive solution. I have no hesitation in recommending Watts Energy for any work they put their minds towards.
We have used the services of Watts Energy in respect of all electricity supply matters associated with the buildings we manage in the Brisbane Central Business District and city fringe since their commencement in 2004. We have always found Watts Energy to be extremely professional and efficient and we have always been provided with the highest level of service and support. We have no hesitation in recommending the services of Watts Energy.
I have always found you to be extremely professional in your approach to business and you seem to bend over backwards to assist your customers. I think it's called 'Going the extra mile'. The staff are very helpful and of the highest calibre and we receive all our information in a very timely manner.
Watts Energy have been working with Jones Lang LaSalle (Qld) Pty Ltd on different properties since the company's inception in 2004. Watts Energy provide our company a variety of services and have always met deadlines and are always helpful to all the Property Managers who require assistance or advice.
The quality of their work is excellent and the staff are extremely obliging and in addition offering courteous tenant liaison. It gives me great pleasure to commend Watts Energy Pty Ltd as a Company fulfilling the high standards of professionalism in their industry.
We would like to thank you and your team for all the assistance you give us. In the past six years that I have worked for Colliers International Brisbane, Watts Energy have been a true asset carrying out the meter reading, providing documentation to support advice notices, keeping us up to date with the latest regulations and changes, and tendering our electricity contracts.
BNG Property have recently made the switch to Watts Energy as we were looking for a new set of eyes and a fresh approach for our portfolio. Dealing with Donna and Lyn has been a pleasure from the start. Their knowledge is exceptional and no request has been too difficult. As each of our properties has been visited by their staff, we have been supplied with comprehensive initial reports which included any issues found as well as suggestions for savings and improvements. Reads are always completed on schedule each month with reports sent within 24 hours. Their staff are always courteous and professional and quick to respond to requests. The switch has been a very positive experience for us and we would highly recommend them.
Asset management is generally straightforward as a whole; however, there is nothing more confusing than energy supply legislation and the framework around the resale of electricity. It pays to have specialist consultants to assist with these areas and Donna Edwards and the team at Watts Energy have demonstrated time and again they have the necessary expertise and have never failed to add value. They’re knowledgeable, helpful, always polite and prompt. I wouldn’t hesitate to recommend them.